It had all the elements of the Monty Python “cheese shop” sketch – except that in this case, there was too much of the stuff!
My local baker’s has introduced a “Treue-Pass”, a card that you get stamped when you spend 3 Euros on, and this is important, “Backwaren”. With 8 stamps you get a free load of bread.
“Backwaren”, by the way, means “Bakery products”. Wikipedia defines it as “food that has been baked”.
Well, I spent 3 Euros there today, and didn’t get my stamp because… my roll had cheese baked over it. Also, the Käsestange (pretzel dough in an oval form with cheese backed over it) didn’t count – again, because of the cheese.
I asked why, and was told that this was not Backwaren, these were Snacks and did not count.
What does count? Anything else: rolls, bread, pastries – anything except drinks and snacks. And anything baked, but with cheese melted over it, is considered a snack and not Backwaren.
Not wishing to leave it at that, I rang the head office in Frankfurt. Herr Klein informed me, that I should have got my card stamped as all bakery products are included in the offer.
I went back to the bakers but there was no-one serving who had been there this morning. Maybe I’ll try again tomorrow…

It had all the elements of the Monty Python "cheese shop" sketch - except that in this case, there was too much of the stuff!
My local baker's has introduced a "Treue-Pass", a card that you get stamped when you spend 3 Euros on, and this is important, "Backwaren". With 8 stamps you get a free load of bread.
"Backwaren", by the way, means "Bakery products". Wikipedia defines it as "food that has been baked".
Well, I spent 3 Euros there today, and didn't get my stamp because... my roll had cheese baked over it. Also, the Käsestange (pretzel dough in an oval form with cheese backed over it) didn't count - again, because of the cheese.
I asked why, and was told that this was not Backwaren, these were Snacks and did not count.
What does count? Anything else: rolls, bread, pastries - anything except drinks and snacks. And anything baked, but with cheese melted over it, is considered a snack and not Backwaren.
Not wishing to leave it at that, I rang the head office in Frankfurt. Herr Klein informed me, that I should have got my card stamped as all bakery products are included in the offer.
I went back to the bakers but there was no-one serving who had been there this morning. Maybe I'll try again tomorrow...
Tags: Backwaren, Bakery, Cheese, service
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