I’ve been reading on the MSNBC Website about an interesting piece of consumer protection called “Rule 240” for airline customers in the US, and I have to say that I like the sound of it.
I recommend that you read the full article, but to summarise: if your flight is cancelled, you may have the right for the airline to fly you at their expense on another carrier’s plane.
Now we do have consumer protection laws for these things in Europe, indeed the EU standardised them a few years ago for air travel, but they are all very much based on compensation for delayed or overbooked flights. All very well and good, but what use is compensation if you can’t fly on holiday or end up with less time at your resort?
The idea that the airline has an obligation to fly you there with someone else’s flight sounds like a very good idea!
Rule 240? I like it!
February 5, 2008 By Leave a Comment
About GrahamGraham Tappenden is a British ex-pat who first came to Germany as a placement student in 1993, returning in 1995 to live there permanently. He has been writing for AllThingsGerman.net since 2006. When not writing blog posts or freelancing for the Oberurseler Woche and other publications he works as a self-employed IT consultant solving computer problems and designing websites. In 2016 he gained German citizenship.
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