Next time, fly Lufthansa!

January 30, 2011 By 2 Comments

I’ve flown with Spanair now enough times to know that I’m not thrilled by their customer service.  But at the end of the day they are still one of the most convenient ways to fly from Germany to Lanzarote, via Madrid, without entering the world of budget or charter flights, which either leave from airports much further away or quite simply cost more.

So when booking flights recently, I still took them into consideration on the grounds that I at least know what I’m getting.

Except that they have now gone to new lengths to persuade me not to do it again, by moving my flight by one whole day!

“Please contact us to help you find an alternative flight, we will be pleased to help you” said the e-mail.  So I did. [Read more…]

Filed Under: General, Lanzarote Tagged With: , ,

The sad story of the “Displaypreis”

January 26, 2011 By 2 Comments

Price tag - ©iStockphoto.com/alexslQ: When is a price not a price?

A: When it’s a “Displaypreis”

What sounds like a bad joke actually happened to me at a local supermarket last week – the very simple case of when the price on the shelf does not match the price in the computer.

Of course, this being Germany there is a law to govern such things and it is called the Preisangabenverordnung and acts in a similar way to the Sale of Goods act in the UK.  As I understand it, you cannot display a price on the shelf and then ask for a higher one at the till.

And yet it happens and I am usually more than willing to point this out and insist on paying the price that was on display.

Over the years I have experienced various answers.  Most supermarkets will just check that I am right and charge me the lower price, although I remember taking one employee to a shelf to show that the price in the computer was off by several Deutschmarks, only for them to remove the sign in question and say “so, now it’s not anymore” and insist on the higher price.

I have also been in supermarkets when the prices have been raised during the course of the day, so that the price on the shelf changed after I took something off it!

But the absolute winner in excuses was the one last week.  The Displaypreis. [Read more…]

Filed Under: Shops Tagged With: , , ,

Die Hochzeitstassen sind da!

January 25, 2011 By Leave a Comment

Ja, es ist so weit.   Die Hochzeitstassen für die bevorstehende Hochzeit von Prinz William und Kate Middleton sind jetzt in England bestellbar!

Wir haben eine Auswahl an Tassen, Teller und andere Souvenirs gefunden, die in England bestellbar sind.  Aber auch in Deutschland sind einige Artikel zu bekommen.

In Amazon.co.uk gibt es unter anderem den “Limited Edition Blue Commemorative Mug” und auch den passenden “Commemorative Coaster” (also Untersetzer) dazu.  In der Regel versenden die Verkäufer diesen Artikel auch nach Deutschland und auch die Versandkosten scheinen nicht überteuert zu sein.

Bei eBay.co.uk findet man im Moment nicht nur Tassen, sondern auch Trinkkrüge, Glöckchen, Teller, Fingerhüte und sogar Eierbecher.  Über die Option “Location” am linken Bildschirmrand können Sie die Suche auf Verkäufer einschränken, die an das passende Land verschicken.

Wer in Deutschland wohnt und sich mit einer “normalen” Tasse zufrieden gibt, wird – zumindest jetzt im Januar – beim English Shop in Köln fündig.

Für weitere Tipps sind wir natürlich dankbar!

Filed Under: All Things British, Kultur Tagged With: , , , , ,

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