Mardeleva

Mardelva in Puerto del Carmen (Lanzarote)The restaurant „Mardelva“ is located in the Calle Los Infantes above the old harbour in Puerto del Carmen, just off Calle Teide. It advertises itself as “fresh fish and tapas”.

When I first went there some years ago, I was not particularly impressed. A combination of wrong or late food and the rolls and butter trick were enough to put me off for several years. That is, until I received a tip that the quality of service varied depending on the staff who were on duty. So armed with information on which waiters and waitresses to watch out for, I went back there this year.

This time, the experience was totally different. Not only could we choose our food in our own time, but we were also advised on which fish was fresh and even given the honest information as to which fish was delivered frozen. [Read more…]

Oberursel’s War Memorials

The 11th November is a strange day to be in Germany.  My instinct tells me it is Remembrance Day in many parts of the World, and when I first arrived here there was even a shop in Frankfurt taking part in the Poppy Appeal.

And yet in Germany the day means something else to most people as ironically it is the official start of the carnival season!

This does not mean that people in Germany do not remember their war dead, they just do it at a different time.  Volkstrauertag, the equivalent of Remembrance Sunday,  is the second Sunday before advent, which usually places it a week after everyone else.  This year (2011) it happens to fall on the same day.

But another difference can be found in the attitude towards war memorials.  I would image that most people of my generation who grew up in the UK would know where their local war memorial was as they can be found in most towns there.

In Germany, however, I admit that this is not something I had taken much notice of until recently.  I certainly could not have said where one was to be found in Oberursel, let alone in most other towns, and I do not know how many of the local population could either.

And yet they are there, as I recently found out on a guided tour of some of Oberursel’s memorials. [Read more…]

Gute Erfahrung mit Autoreisen bei Kfz-Schaden

Damaged wing mirror on a hire car on Lanzarote

Wir haben schon die Firma Autoreisen auf Lanzarote für ihre guten Preise gelobt. Heute möchte ich sie auch für ihren guten Service loben.

Denn zum ersten Mal auf Lanzarote hatten wir ein Problem mit unserem Mitwagen, und zwar als jemand den Spiegel auf der Fahrerseite des Fahrzeuges entwendete.

Nachdem wir das Auto zurück zum Ausgabepunkt am Flughafen brachten, wurde uns mitgeteilt, dass wir ein anderes Auto bekommen würden. Man würde in der Garage Bescheid geben.

Als wir dann in der unterirdischen Garage ankamen, hat man uns bereits erwartet – die Dame am Schalter hatte tatsächlich Bescheid gegeben.

Und dann war alles ganz einfach. Wir mussten ein Formular ausfüllen mit einer Beschreibung des Problems und bekamen innerhalb von wenigen Minuten ein anderes – sogar ein etwas größeres – Auto. Noch bevor wir mit dem neuen Auto wieder rausfahren konnten, wurde das alte Auto bereits  in die Werkstatt gebracht.

Man kann wirklich sagen, dass das Problem des fehlenden Spiegels sehr ernst genommen wurde und mit einem super Service gleich im Sinne des Kunden gehandelt.

Deswegen auch hierfür unser Lob!

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